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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Giselle Rios

Giselle Rios

March 4, 2026

5  out of  5
rating by Giselle Rios
"Brittany Hively with Jim Holder Stare Farm was knowledgeable, professional and very helpful. I’ve been with State Farm for years and have followed with Brittany to her new office with Jim Holder. I can’t say enough great things about her and her office!"
We responded:
"Thanks so mcuh for the 5 Star review! Brittany really enjoys working with customers and reviewing thier insurance, including Life. "
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Shannon Nielsen

March 3, 2026

5  out of  5
rating by Shannon Nielsen
"I had a great experience working with Brittany and Stephanie! They were both very helpful, professional, and made sure I understood my insurance coverage. They truly went above and beyond for me! I really appreciate their help and highly recommend them!!!"
We responded:
"Thanks Shannon for the 5 star review! Yes, both Brittany and Stephanie have lots of experience in all things insurance on the island and surrounding Brevard County !"
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Clarissa Fichtl

March 3, 2026

5  out of  5
rating by Clarissa Fichtl
"I had a great auto insurance experience working with Stephanie! She answered all my questions and got me a great deal. Highly recommend!"
We responded:
"I am so pleased that Stephanie was able to assist you with your auto insurance. Stephanie is also great with our customers life and home insurance as well!"
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Devon Lanthorne

March 3, 2026

5  out of  5
rating by Devon Lanthorne
"I had a great experience working with Brittany on my car insurance. She were extremely knowledgeable, patient, and took the time to explain all of my options in a way that was easy to understand. I never felt rushed or pressured, and she made sure I got the best coverage for my needs at a price I was comfortable with. The whole process was smooth and stress-free thanks to her help. I highly recommend them to anyone looking for reliable and honest insurance assistance!"
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Ashley

March 3, 2026

5  out of  5
rating by Ashley
"Adding my new car was super simple thanks to Brittany. She took care of everything quickly and made the whole process stress-free. Definitely appreciate her help!"
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Ernest Hively

March 3, 2026

5  out of  5
rating by Ernest Hively
"Brittany helped us insure multiple vehicles, and she made the entire process smooth and stress-free. Managing multiple policies can be a lot, but she stayed organized, responsive, and on top of everything. Highly recommend her for both personal and commercial coverage needs."
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Haydee Rios

March 3, 2026

5  out of  5
rating by Haydee Rios
"I purchased auto and homeowners insurance with Brittany Hively she was very informative and knowledgeable she made it very easy for me to go with State Farm. She is a pleasure to talk to I am glade she was my agent."
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mark rios

March 3, 2026

5  out of  5
rating by mark rios
"They insure all of our things ! Brittany H. at this location is phenomenal to work with and has taken the time to fix multiple issues with our policy that the main office caused when we bought our new Escalade on a Saturday! Won't use anyone else"
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Lauren Beaudoin

March 3, 2026

5  out of  5
rating by Lauren Beaudoin
"Brittney was our agent and she was so helpful and polite! We were unhappy with our other insurance and now we dont see us going anywhere else!"
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Christopher Gonzalez

March 3, 2026

5  out of  5
rating by Christopher Gonzalez
"Stephanie helped me get a quote on my new truck and it ended up saving me some money! Very happy with my experience!"
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Kristy Sanford (The Plant Shack)

March 3, 2026

5  out of  5
rating by Kristy Sanford (The Plant Shack)
"Stephanie Gonzalez at State Farm is absolutely wonderful to work with! She is knowledgeable, responsive, and truly takes the time to explain coverage options in a way that makes everything easy to understand. Stephanie made the entire process smooth and stress-free, answering all of my questions with patience and professionalism. What really stands out is how much she genuinely cares about her clients. She goes above and beyond to make sure you feel confident in your decisions and well protected. If you’re looking for an insurance agent who is trustworthy, efficient, and a pleasure to work with, I highly recommend Stephanie Gonzalez at State Farm!"
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Jacqueline Moran

March 3, 2026

5  out of  5
rating by Jacqueline Moran
"Love working with this office. Great staff, super knowledgeable and friendly!"
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X X

March 3, 2026

5  out of  5
rating by X X
"Great service and our agent Stephanie Gonzalez is very knowledgeable!"
We responded:
"Thank you for you 5 Star review! Stephanie is wonderful to work with and she is one of our home specialist for homes/condos on the water and island. "
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Twistygrip

February 26, 2026

5  out of  5
rating by Twistygrip
"Brittany made finding insurance for my new to me yahct an easy and painless experience! The rates were great, and I would recommend this agent to anyone looking for insurance in general for home, auto, or boat. Good people 👍"
We responded:
"Thanks for the 5 Star Review! Brittany is a great addition to the team, and she brings several years of insurance experience to the role. "
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Jason Moore

February 18, 2026

5  out of  5
rating by Jason Moore
"I recently purchased auto insurance from this location. The price was the lowest among a few that I had inquired with prior. With that being said, I hope that all the employees there are as wonderful and nice as Brittney Hively, the representative that helped me. She was very helpful, knowledgeable, and extremely personable."
We responded:
"Thanks so much for the kind words about Brittany and the Great Rate! We strive to treat every customer as if they are own family. "
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Alice Harper

January 21, 2026

1  out of  5
rating by Alice Harper
"I have called 4 times and can not get in touch/ very annoying will try and transfer to another agent."
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Scott Klinger

November 26, 2025

1  out of  5
rating by Scott Klinger
"Worst insurance company lied to me and over charges customers by double the amount"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Leilani Zidan

October 15, 2025

5  out of  5
rating by Leilani Zidan
"We are extremely happy with Jim Holder State Farm. Doug takes care of all our insurance needs and always finds us the best deal. We couldn’t be happier."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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isabela peraza

July 24, 2025

5  out of  5
rating by isabela peraza
"Excellent service! Doug was super helpful, patient, and professional throughout the entire process. He helped me find both renter’s and car insurance that fit my needs and budget perfectly. 100% recommended!"
We responded:
"Thank you for reviewing our State Farm office! Yes, Doug is great at finding our customers the best combination of coverage and price! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Qu33ni3 Bumbl3

July 23, 2025

5  out of  5
rating by Qu33ni3 Bumbl3
"The representative I got to speak with was fabulous! Thank you Ms.Dunn for your fast and accurate help!"
We responded:
"We’re honored by your positive feedback! Nicole is usually our first team member to pick up the phone and I'm so happy you had a great experience. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Malayeasha Alexis

April 17, 2025

5  out of  5
rating by Malayeasha Alexis
"The whole team was very nice but Doug was amazing helping me get a quote for my auto and pet insurance."
We responded:
"Thank you so much Malayeasha for your 5 Star review! Doug is an exceptional Team Member for our Agency. Doug has created many postive customer experiences like yours, thank you!!"
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andy gurtner

December 12, 2024

5  out of  5
rating by andy gurtner
"Jenna was super professional and so easy to work with over the phone. Thank you Jenna!"
We responded:
"Andy, thank you for a 5-star review for our Agency! I am happy to hear that you had an outstanding customer experience with Jenna! I appreciate your business! JIM"
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Don Lindell

September 12, 2024

5  out of  5
rating by Don Lindell
"Great service! Doug Clinton really went the extra mile searching for options and customizing coverage for my unique needs here in Florida where risks are already complicated enough. Doug took the time to understand what I needed and what I didn’t with a very personal and professional interaction. My costs were lower than the dodgy internet deals and I’m happy I have someone close that I can contact quickly with a reputable company. I was just impressed with the whole team."
We responded:
"Don, thanks for the 5 Star review! I am pleased to hear that you had a great experience with us. Doug and the rest of my team care about our customers and that is why we get to know all of our customers. Thanks for finding CallJimHolder.com and I happy that your relocation to Merritt Island is going well. Enjoy Florida!"
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Bret Glas

March 21, 2024

5  out of  5
rating by Bret Glas
"Great customer service. They respond quick."
We responded:
"Bret, thank you for the great review!"
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Sean Whaley

December 19, 2023

5  out of  5
rating by Sean Whaley
"Wonderful office, great people! Highly recommended for your insurance needs!"
We responded:
"Sean, thank you for the wonderful review and the high recommendations! "